Do not use any gas appliances that you think are not working properly.
Make sure that ventilation bricks or grilles or outside flues are never covered or blocked.
Make sure you have your gas appliances serviced at least once a year by a registered engineer.
If you suspect a gas leak, call Con Edison at 1-800-75-CONED (1-800-752-6633) immediately. (Do not phone from a mobile phone).
Please do not send us an email or use the 'Contact us page' on this site to report a gas leak.
If You Smell Gas
Natural gas has no odor. To help you detect the presence of gas, we add a strong odorant that smells like rotten eggs. If you smell this odor:
- Exit the building immediately.
- Do not use matches, lighters, electrical switches, appliances or your telephone.
- Call your gas supplier from a nearby building by dialing Con Edison at 1-800-75-CONED (1-800-752-6633) immediately.
- Do not re-enter the building, until Con Edison or another authority has declared it safe to do so.
What safety advice can you give me about carbon monoxide?
- Carbon monoxide is a very dangerous gas. It is colorless and has no taste or smell. If your gas appliance is faulty, or there is not enough ventilation in the room, carbon monoxide may be produced.
- Danger signs:
- Orange or yellow gas flames. Gas flames should be blue.
- Sooty stains or discoloration on or by the appliance.
- You may develop some of the following symptoms: headaches, drowsiness, sickness, giddiness or stomach pains.
- If you spot any of these signs, phone Con Edison at 1-800-75-CONED (1-800-752-6633) immediately.
- Make sure you have your gas appliances serviced at least once a year by a registered engineer.